Frequently Asked Questions

Airdex manufactures and specializes in HVAC components and solutions like blowers, axial fans, centrifugal wheels, and custom OEM solutions.

Our unique blend of customized solutions, commitment to sustainability, technical support, and expansive product range sets us apart in the HVAC industry.

Yes, we have a user-friendly catalog detailing our extensive range of products.

For more detailed inquiries, please reach out to our customer service team or your designated Airdex sales representative. (705) 739.8882 (877) 739.8884 [email protected]

We’re always here to help! If you require a quote for any of Airdex’s products or services simply click the link below.

Airdex proudly serves and ships to a wide range of regions across Canada and the United States. In Canada, we cover all major provinces, including but not limited to British Columbia, Alberta, Ontario, Quebec, and the Maritime provinces. In the United States, our reach extends across the Northern states, and we are continually expanding our presence to serve more areas. Our logistics network is robust and efficient, ensuring timely and reliable delivery across these regions. Whether you’re in a major urban center or a remote location, we strive to provide the same level of service and product availability to all our clients.

Airdex’s exceptional <1% product failure rate signifies our unwavering commitment to quality and reliability. This achievement is a result of our stringent quality control processes and the use of high-grade materials. Each product undergoes rigorous testing based on industry standards, ensuring that every item we produce meets our exacting specifications. This meticulous approach to manufacturing leads to the production of durable and efficient HVAC components, which not only meets but often exceeds the expectations of our clients. The low failure rate is a testament to the expertise of our skilled workforce and our investment in state-of-the-art manufacturing technology, ensuring that Airdex products consistently deliver superior performance and longevity.

Yes! We provide custom OEM metal fabrication services, including both modifying standard parts and developing unique custom components for commercial HVAC systems.

Yes, we provide comprehensive technical support and consultation throughout the design and prototyping phases.

We ensure quality through rigorous testing protocols, including adherence to ANSI/AMCA Standard 210 / ASHRAE 51.

Yes, we can adapt standard HVAC solutions to meet specific project needs.

Yes! Airdex provides a comprehensive range of standard HVAC parts that are compatible for both residential and commercial applications.

We manage large-scale wholesale and commercial orders of HVAC parts and components through careful production planning and resource management, ensuring consistently high performing, durable and efficient parts and components.

We provide detailed specifications and performance charts for all our products.

For commercial orders, lead times are generally 3-6 weeks, depending on the product type and order volume.

Lead times vary but typically we can provide a sample within a week, with physical prototypes and final components following shortly.

Visits can be arranged by appointment for clients and partners interested in seeing our operations firsthand.

We invest in continuous research and development, embracing the latest advancements in HVAC technology.